Returns & Exchanges

At Tatti Lashes, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return unopened and unused products within 14 days of receipt for a full refund or exchange.

1

Check Eligibility

Ensure your lashes are in their original, unopened packaging with the hygiene seal intact, as we cannot accept returns on used beauty products for sanitary reasons.

2

Submit a Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive your unique return authorization.

3

Package Your Items

Securely pack your items in their original shipping box or a padded envelope to prevent damage during transit, including your completed returns form inside.

4

Ship and Track

Drop off your package at your nearest courier point using the provided label and keep your tracking receipt until your refund has been fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing